Integrating payment gateways into your business and choosing the best of it

Read to know the guidelines to choose the right payment gateway and criteria to evaluate the payment gateway integration.

Poonkuzhale K

Integrating payment gateways into your business and choosing the best of it

What is needed for a good eCommerce website?

Whether you run an e-commerce site or have an online presence, it's important to give your consumers an option for making secure and convenient payments. The ideal payment system would accommodate your company's and your clientele's requirements. To that end, it must be safe, allow multiple payment options, and be simple to implement and work with your system. 

Through technology's democratization, businesses and consumers can explore interesting new areas in the e-commerce industry. We now have access to various products and services, and accessing these resources has become more manageable. If you want to complement your business with an app, you can do so without breaking the budget or enduring the arduous process of traditional app creation, saving time and money.

Many e-commerce organizations now offer this convenience to their clients by incorporating various payment gateways into their websites and mobile apps, thus providing streamlined shopping, checkout, and payment experiences.

If this is a subject you've been thinking about, you've come to the right place. Here, you will comprehend everything you need about payment gateway integration.

Payment Gateway

A payment gateway is a software application or service that handles credit cards and other forms of payment for e-commerce retailers and businesses that use point-of-sale devices. The ability to encrypt credit card and other payment data are crucial to the safety and success of any online business that accepts credit card payments from customers.

Website Payment Gateway Integration

Payment gateway integration is a company-specific process. Which gateway you use makes a difference. You can integrate the gateway with your website directly or indirectly by following the detailed instructions they give.

If you decide to use a hosted payment gateway, you'll need to secure an SSL certificate and integrate your website with the gateway. After that, you can configure the payment system to your needs.

If you want to accept payments from customers on your website, you'll need to make it safe and secure for them to do so. You can choose from the appropriate application programming interfaces and modules for this purpose.

Ensure you do your homework and select a reliable payment processor that can handle your business's unique needs while providing the security and convenience your customers expect. Make sure your clients can shop safely and confidently by adhering to all the standards set forth by your chosen payment gateway service provider.

Guidelines for choosing the right payment gateway

Choosing the best payment processor for your online store is an art. To take full advantage, you need to have a good approach.

The payment gateway you use can affect customers' shopping decisions and actions. 

The payment method can affect customers' willingness to buy from you, your revenue, and your reputation. Before deciding on a payment processor for your website, let's consider the things you should consider.

1. Business Characteristics

Based on your business's needs, scale, and character, you can decide which payment gateway best suits you. Here are the points to be considered in this step.


Payment processors or gateways may be more prevalent or practicable in certain countries. If necessary, you should be prepared to accommodate customers from other countries.

Currency Support

The availability of a stable currency exchange rate is another important consideration, and it varies according to the country where you do business and the size of your enterprise. The gateway must be able to accept payments in multiple currencies.

Payment Settlement Period

The time frame in which you and the service provider agree to settle your payments is a major influence on the terms of the transaction.

2. Performance and safety

Online shoppers and merchants still have basic security concerns. Buyers put their money in your hands, so making a mistake here can be disastrous. You must also ensure that your client's financial dealings are safe. A reliable and secure payment processor is essential. In addition to being reliable, it should handle the needs of your expanding company. It's also important that the process of making a payment is simple and quick.

3. Gateway popularity

A customer's level of engagement with your website is also influenced by how they feel about the payment mechanism you use. If your intended customers are already utilizing a particular payment gateway, your job is simplified by this fact.

In the long run, you'll get better results from a payment gateway that is widely used and can easily be expanded. Therefore, you should go with the most well-known and widely used payment processors.

4. Financial Viability

When deciding which payment channels to integrate into your website, you must consider the associated costs carefully. Learn about the options, and select a payment processor based on the following criteria:

  • How well do your site's transaction volume and the gateway's capacity match up?
  • Find out how much time and money is needed to set up the website and how much you'll be charged for each transaction.
  • Make sure your payment gateway provider adapts its services to your specific requirements.
  • There may also be other costs that you're responsible for, such as those associated with logistics, infrastructure, and the like.

5. Enhance productivity

Due to the high number of complaints, feedback, and other things that could come up when processing payments, it's important to use a payment gateway that makes the customer experience easy and smooth.

Your chosen service provider should be able to handle the kinds of payment disputes, transaction failures, and other problems that are inevitable for any online business. The speed at which they respond is critical to your firm's success. Making sure of the same thing will save you time and energy.

6. Consider mobile payment methods

Accepting Apple Pay or Google Pay requires enabling a distinct payment mechanism, even when mobile payments are drawing funds from credit card accounts. To sum up, all payment gateway providers include a unique tokenization mechanism for mobile payments.

Mobile wallets' viability in the country where your company is located varies. You must search the provider's website for details on the mobile wallets accepted by the gateway. However, all four major credit card networks are currently supported by the three most popular apps, Apple Pay, Google Pay, and Samsung Pay, and these apps are available in hundreds of countries.

Note that various services, including PayPal, have daily, weekly, and monthly transaction limits that must be considered.

Criteria for Evaluating a Payment Gateway Integration

Whether you're just starting your search for a payment gateway partner or in the middle of assessing the one you already have, these four considerations will help you choose a solution that will give your product an edge.

Check the quality of the API

Since you'll most likely be utilizing an API to integrate, it's a good idea to familiarize yourself with it.

How simple is it to use? The application programming interface (API) must be easy to use so that developers can choose between writing code directly or using a software development kit (SDK). With an SDK, your customers may begin collecting payments immediately by reducing the time needed to develop and install the necessary software.

Do you have any examples of the code that it uses? Code snippets are most commonly used as they are quick to implement, require little training, and reduce the likelihood of mistakes.

Can the API be tested in their online documentation? If either is true, you can do better than the API you're evaluating. To test out a payment gateway API, you shouldn't have to sign up for a new account or navigate away from the page you're now on to paste some code into a third-party service.

Examine the security

Since gateways facilitate monetary transactions, safety is of utmost importance. The two main facets of security are:

Controlling unauthorized charges and fraudulent returns.

Making your fraud detection engine is not sufficient. Instead, the gateway you use should offer features that safeguard your clients during and after the purchasing process (such as fraud detection technologies) (with chargeback alerts and notifications and chargeback dispute assistance). The more fraud protection your payment gateway offers, the safer your consumers will feel.

Validation of PCI specifications.

If you want to be compliant, the payment gateway you use should make it as easy as possible for you to do so. All payment gateways must meet the Payment Card Industry Data Security Standard (PCI-DSS). Investigate the gateway's level of API coverage and whether it can lessen your PCI compliance load.

Analyze the tools for taking payments

What advantages does each gateway for accepting payments give to your clientele? Also, which methods of payment do your clients value the most?

  • They could gain a competitive edge in international sales with the backing of top executives who understand the importance of worldwide transactions to the growth of their company.
  • Customers are more likely to purchase if they can pay with the method and currency of their choice.
  • Access to detailed, easily digestible reports is essential. You may help your clients make better decisions for their companies if you provide them with additional information about their operations.
  • With simple onboarding, they may begin handling requests immediately. It's hard to imagine someone not enjoying that.

And Finally

Evaluate the assistance

If you're like most people, you're wondering whether or not your life will become more difficult due to this new integrated payment gateway partnership. Considerations such as developer tools and customer service should aid in this choice. Documentation, such as tutorials and getting started instructions, should be freely accessible to developers because anything that helps them do their tasks faster and easier is extremely useful. Additionally, they should be able to test the solution easily.

Providing excellent service to customers is also essential. You should have access to consulting services and technical support to expand your platform further. For an accurate picture of the gateway's assistance and a glimpse into what the future holds, it's a good idea to request references from current or former customers.

Customers are now more likely to buy from a site with a trustworthy payment gateway embedded right in it. So, whether selecting a payment gateway/processor provider or intending to develop your payment portal, it is always the most profitable alternative for an online merchant unless you are a non-profit organization. Another strategy to win over skeptical customers is to integrate a payment system that can have faith in, accepts various payment types, and secure against fraudulent activity.

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