Business
Jan 24, 2023

The characteristics that a leader must possess to steer digital transformation successfully

An insightful article themed to aid leaders of digital transformation. A must-read for those in search of ignition.

Poonkuzhale K

The characteristics that a leader must possess to steer digital transformation successfully

Lead the way

Every digital transformation involves changing people, processes, and technology. Humans within a company who are familiar with the status quo and have a vision for the future are the driving force behind any successful digital transformation. The complexity of this idea can cause one to get stuck in indecision. Do you agree? 

Many businesses fear the digital revolution will eliminate or significantly reduce their current workforce. Some people approach digital transformation projects by assuming that their workforce is the only source of transformational human capital. Unfortunately, both thoughts have serious flaws. The HR department is the most vital factor in determining whether or not a digital transformation project will be prosperous, which all begins with a digital transformation (DX) leader who needs to have a profound familiarity across various zones. They need to feel like they know and care about the customer personally; they should be aware of the company's operations and procedures and encourage technology.

Even the most up-to-date study from Gartner confirms that leading change in digital business initiatives necessitates a radical rethinking of traditional approaches to technology leadership.

Especially in the corporate sector, a leader must be tactful to adapt to the ever-changing world without upsetting the business's traditions.

So who is a digital leader?

Digital Leader

Leadership in the digital age refers to guiding an organization through a digital transformation to keep up with the ever-evolving demands of today's online and social media environments. Digital leader steers their firm through the modifications brought on by the digital revolution and helps to forge links between the company's business and culture and the wider world through technology.

However, navigating through a shift is contesting as it brings many challenges along with opportunities.

Leadership challenges during digital transformation

A change brings challenges. Listed are the tribulations cited by chief information officers (CIOs) during the DX transition.

Employee Reluctance

The way an organization's workers have grown accustomed to performing a given task should be preserved. They must acquire new skills and grasp knowledge to succeed in the new digital economy. There will be those workers who can't handle the transition or the intensive training that comes with it. It takes work for managers to get their teams excited about adopting new methods and digital tools when this happens.

Insufficient Skill

Another challenge is that the leaders may need more skills to lead a group through the transition. They need help conveying their ideas effectively or more leadership qualities to inspire their team. In other words, people are unwilling or unable to relinquish the status quo and step outside their comfort zone.

Budget Restraints

As a leader, your responsibility is to maximize efficiency and progress toward the digital transformation goal. Leaders must sometimes figure out how to oversee the digital transformation on a shoestring budget. You may need several separate funding phases.

How, then, should a leader approach this? 

We have outlined the most important traits a potential leader will need to pilot the digital revolution effectively.

Are you ready for action?

Today's C-suite executives are tasked with more than just setting the company's IT direction, like

  • Initiating goals for digital transformation
  • Examining the possible benefits and costs of technology
  • Formulating company-wide plans for digital transformation
  • Administration of ancillary participants in the digital transformation
  • Inspiring and coordinating team members to take up game-changing ideas and tools
  • Creating an atmosphere that welcomes and encourages technological experimentation and new project creation

So, what new skills do CTOs and CIOs need to develop to captain DX projects to fruition? 

Okay, let's have a look.

You Must Be the Change

You must walk the walk if you want to be taken seriously as a leader. The best way to get your employees on board with the digital transformation is to take the initiative yourself. Imagine, for instance, that you are planning to move your business to the cloud. To effectively direct your team in digital tools, you should first be fluent in their use.

Invest some effort into mastering the means of teamwork, communication, and project administration. Learn how these resources would help your company save time and money. To encourage your staff to make the switch to digital, try using this tactic.

Consider Customers First

Customers are constantly at the forefront of a successful transformation leader's mind. Clients' expectations are steadily rising, so more is needed to do well in just one channel. People want to shop in a store as easily and smoothly as they do on a website and vice versa. This has made them less forgiving of failures.

Any digital transformation project's goal should be to improve your customers' experience. Every connection with a consumer gives you valuable information that can be used to improve your digital offerings and customers' overall experiences.

Welcome the Future of Technologies

The new technologies can generate a significant shift if implemented appropriately and in the right places. However, there is a catch.

Leaders must stay focused on the big picture rather than getting sidetracked by the latest and greatest technologies everyone else seems to be adopting. Whether you're considering the Internet of Things (IoT), blockchain, or artificial intelligence (AI), knowing how each technology fits into your transformational plan is crucial.

Remember that it can take time to adapt new technology to meet a firm's specific objectives and integrate it with already existing systems. Join forces with those who bring in-depth technical knowledge.

Embrace Data

Data is the crux of DX and is essential for digitally modernizing organizations. Integral to the DX process is the collection, processing, and drawing of analysis from data producing both structured and unstructured data. More informed choices are possible with the help of data.

This means you'll need to pick tools capable of handling massive data. It also necessitates discarding vast data that were probably never used and will never be. DX leaders must collect information from all company sections to compile a single, authoritative data source that all employees can use. They then have to employ it to fuel one-on-one communications with clients and internal groups. Insights into the company's operations could revive platforms of improvisation with data.

Do you know

A total of over $20 million in annual fuel costs were avoided by reducing the idle vehicles' time in the first year of the transformation by US Xpress, a USA transportation firm, after adopting real-time data for its data analysis and business intelligence.

Strengthen your Workforce

In addition to updating your company's infrastructure, digital transformation entails giving your employees access to cutting-edge technology. You need not become a techno-geek cultist. In its place, you recognize that initiating change starts with individuals. Inspire your teammates to question assumptions, create creative answers or ideas, and question authority.

Those in charge of leading a transformation must be open to personal transformation as well as change at the team level.

Equip your team and workers to acquire new skills. They must be proficient in the use of means of contact, cooperation, and project management. As a leader, you must determine which courses each person needs to advance. Some people are visual learners, while others benefit more from hands-on experience. Your staff training should be prioritized according to the needs, with assistance being sought either internally or from outside sources.

And last, at the bottom of the list is...

Evaluate the Repercussions of Alterations

The path to digitalization is now clear, appreciations to your efforts. The highly driven workers are prepared and working because of you. They've been showing up to the training sessions in droves. As a bonus, your other leaders are completely behind you as you steer the ship toward positive transformation. Now what? Now is the moment to monitor progress and determine the level of victory achieved by the digital transition. Get employee input to learn how they are faring with digital resources. You can arrange for a review if any employees have reservations about using digital resources.

Adopting a "beginner's mindset" will help you relax your preconceptions and fuel your natural inquisitiveness as you embark on your adventure. You could hear a debate between your old and new ways of thinking.

It is imperative to alter this internal monologue. It may be said, "Let's press on regardless of the unknowns." A counterargument could be, "Let's research it and wait until we're confident we can do this."

Analyze your employment of the new and old mentalities with great care and bridge the gap between people, procedures, and technology to carry your idea to the next level.

The first skill for a fine leader is looking for views and ideas, which you have accomplished by reading this blog.

Horray! You are an exceptional leader.

More than eight in ten CEOs and other business leaders believe digital transformations have opened up new opportunities for their firms- and increases in revenue of 45% were reported by more digitally mature businesses, compared to only 15% by those with a lower level of digital maturity.

Your overall responsibility for steering the digital transition is enormous. Employee pushback, financial restraints, and a lack of relevant experience are issues you'll face at the outset. 

A leader has to lead by example, and Performix can help you to shoulder this responsibility. We can support your plan and implement your company's digital transformation plans so that you may reach your goals. As an award-winning web and mobile app development firm, we have extensive experience developing outstanding digital solutions for various companies.

Time to transform, leader!

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