Why Trucking Dispatch Software Necessary to Solve Logistics Problems

This blog post looks at how trucker dispatch software improves the productivity of logistics companies by looking at its pros and cons.

Poonkuzhale K

Why Trucking Dispatch Software Necessary to Solve Logistics Problems

The U.S. General Freight Trucking has grown faster than the economy. IBIS World values the truckload business at $273.2 billion. 570,921 US long-distance freight trucking companies are up 4.5% from 2022. In 2023, this industry will employ 1,385,716 Americans. This shows how companies are strengthening their logistics networks to meet the increasing needs of their customers for lightning-fast delivery. 

Logistics companies can save time and money by using trucking dispatch software, which automates route planning, intelligent vehicle dispatch, real-time tracking, and communication. Since trucks are the most widely used mode of transport, a cutting-edge system is crucial for managing day-to-day operations smoothly.

There are about 3.5 million truck drivers in the United States, and the transportation volume is expected to grow at a CAGR of 3.2% over the next few years. This makes smart trucking dispatch software important, making the most of available resources and keeping the supply chain running smoothly.

Let's take a high-level look at what trucking dispatch software is and does.

What is trucking dispatch software?

A trucking company can streamline its day-to-day operations with the help of a trucking dispatching platform with built-in AI and ML technologies. The software helps trucking companies schedule, assign, and keep tabs on their delivery and consignment cars without requiring human participation. Businesses can optimize their operations and cut delivery turnaround time (TAT) if they can access driver availability, location, and synced data.

The system, often called transport management software, is useful for individual truck drivers and corporate fleets. Also, businesses may pinpoint where to catch up in the logistics department and work to fix those issues, enhancing the customer's delivery experience.

Do you know

By 2045, the U.S. Department of Transportation predicts that annual freight tonnage will have increased by 40% over the country's transportation network.

Features of Trucking Dispatch Software

The only way to meet the logistics issues that life throws you is to invest in developing dispatch software. Nevertheless, before you commit to this digital transformation option, it's important to assess what capabilities you'll need in your trucker dispatch software for logistics.

1. Centralized Scheduling

Fleet management relies heavily on trucking dispatch software. Scheduling and dispatching are no longer time-consuming processes requiring multiple clicks, phone calls, or messages. This is especially true if the fleet is managed internally and by third-party logistics companies.

The logistics of moving large items like sofas and refrigerators should be taught beforehand. Assigning a specific type of truck to each delivery is a breeze with this powerful solution. Administrators of trucking dispatch software can now give detailed directions to drivers. Moreover, dispatchers can optimize delivery operations by staggered arrivals and stacked loads.

2. Real-Time Monitoring

Finally, your product must make it simple for workers to keep tabs on and follow the progress of shipments from pickup to final delivery. The truck dispatching system may use IoT technologies to provide a comprehensive, real-time picture of fleet activities.

The smart software does not only follow the product's whereabouts; it can also track the vehicle and the temperature inside. Hence, this means reduced waste when storing perishables sensitive to temperature or humidity changes.

3. Route Optimization

Several factors, including predetermined road conditions, weather prediction, consignment load, vehicle type, and more, are taken into account to develop a delivery route that is both efficient and safe. An effective path is more important than a short one.

Companies can optimize the best routes in real time with the help of dynamic trucker dispatch software. The intelligent answer considers every aspect of route optimization to maximize productivity and minimize time lost due to detours. The smart program lessens the burden on the business by cutting down on travel time, gas, and expenses.

4. E-Ticketing

Regarding the logistics industry, load slips are an absolute necessity. It's the foundation for the money you pay your drivers and the bills you send to your customers. Think about the time and effort it would take to locate a lost ticket if the driver, your office, and everyone in between were all involved.

The truck drivers can use the software to upload electronic tickets. In this way, the precise details of each shipment, including its weight and the moment it was delivered, can be recorded and processed without delay. Eliminating paper tickets will enhance productivity and speed up quality assurance inspections. Furthermore, e-ticketing establishes a unified fact, which removes room for confusion.

5. Scalability

A crucial consideration is whether or not a dispatching program can be scaled up or down based on actual demand. This type of software is usually a hosted SaaS or an on-premises solution. The cloud-based system provides much more scalability without compromising software performance and can instantly expand the capacity for routing vehicles.

6. Data Analysis

Reporting solutions that provide actionable insights into your delivery operations are invaluable. High-quality trucking dispatch software utilizes business intelligence (BI) to delve into analytics and offer user-configurable dashboards, facilitating faster planning and data-driven decision-making. Businesses can benefit from smart trucking dispatch software by simply spotting patterns in the following ways:

  • User-friendly dashboards
  • The Delivery Status
  • Analysis of turnaround time (TAT)
  • Easy-to-use reporting tools give businesses the information they need to see shipping patterns and analyze strategies for greater efficiency.

7. Automatic Invoicing and Billing

The system collects the data and finishes the job, eliminating the need for a back-office worker to sort manually and group tickets at the end of each day.

Invoices can be automatically generated from the information included on digital load slips by trucking dispatch systems. While fewer people are involved in the process, errors and the time it takes to complete the tasks are reduced, thanks to the software's integration with the accounting system.

8. Mobile App

This notion that we now inhabit a mobile-first society won't surprise you. More than half of all internet traffic comes from mobile devices, and that trend will be around for a while. Therefore, a mobile app version is important for any web-based dispatch program.

9. Fuel Management

Keeping fuel costs down is a primary objective for many transportation companies. After all, judicious management of gasoline can cut costs and increase earnings by a substantial amount.

Reducing engine idling, optimizing delivery routes, completing regular preventative maintenance, and encouraging safe driving are good ways to reduce fuel use. Organizations frequently deploy trucking dispatch systems to reduce fuel expenses because of their usefulness in managing these factors.

10. Compliance with Regulatory

The ability of the program to help ensure compliance with applicable regulations is another crucial aspect of trucking dispatch software. Failure to comply with government transportation safety regulations can result in broken equipment or heavy fines.

When evaluating the type of solution you wish to install, you should inquire about the vendor's procedures for ensuring compliance with all the important requirements. You can avoid much trouble by working with providers with experience monitoring patients' compliance.

Trucking Dispatch Software's Benefits

There are many other benefits to having a reliable trucking dispatch software in place. Companies can gain a lot from investing in cutting-edge trucking software, which allows them to keep track of their fleets in real-time, create invoices on the fly, and anticipate route irregularities. A few of the many benefits of utilizing trucker dispatch software are as follows:

  • Automation of Every Step

Since the most important processes are now automated, companies can free their employees from mundane but necessary logistical planning tasks. This can lower both labor costs and operational costs. The computerized method makes it less likely that a person will make a mistake because fewer people are involved.

  • Customer Satisfaction

Consumers and carriers can rely on a consistent data set thanks to real-time notifications and digital delivery confirmation. By providing more insight into the delivery process via features like real-time dashboards and live locations, companies can ensure that their consumers have a pleasant experience. Including the consumer in the strategy boosts their sense of belonging, raising the likelihood that they will stick around.

  • Prompt Delivery

With proper work allocation, auto-routing, thorough route planning, and carrier tracking, businesses can ensure their clients receive timely deliveries. Dispatchers, drivers, and consumers benefit from the time savings auto-routing offers.

  • Dynamic Routing

Dynamic routing is one of the most obvious advantages of a truck dispatch system. It's helpful for drivers, dispatchers, and customers to know where packages are in transit. Even if they have many stops, it informs drivers where they are currently in delivery. Last-mile delivery efficiency can be improved with the aid of intelligent automation.

Why and when should you create custom trucking dispatch software?

The efficiency of drivers, the satisfaction of customers, and the growth of logistics businesses can all be enhanced using a trucking dispatch app or software.

Custom software is the best choice for a logistics company with a long-term view and a comprehensive problem-solving approach. The tailored answer may be more expensive than a ready-made one, but it's well worth it for these reasons.

  1. Participating in the development lifecycle lets you talk to the team, point out possible issues, and offer solutions.
  2. Custom dispatch software makes it more likely that your business won't be hacked or have data breaches.
  3. The custom dispatch software can be integrated with other logistics business platforms like fleet management software, transport management system, warehouse platform, etc.

Are you planning to create bespoke trucker dispatch software to address logistics issues and facilitate growth? Your imagination is close to becoming a reality. 

Logistics solutions, such as transportation management systems (TMS), logistics management software (LMS), fleet management software, warehouse management systems (WMS), supply chain management (SCM), and truck dispatch software (TDS), all of which help to streamline your supply chain operations, are our specialty.

Our experienced professionals will give life to your ideas for dispatch software by developing fully adaptable solutions to meet your specific requirements.

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